Last updated: 23 Feb 2026

At CLANE, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our website https://clane.shop or interact with our services.

If you have any questions regarding this Privacy Policy or your personal data, you may contact us at:
support@clane.shop

By using our services, you agree to the terms outlined in this Privacy Policy.

1. Data We Collect

We may collect and process the following categories of personal data:

• Identification Data: name, username, email address, and contact details.
• Transaction Data: payment information, billing details, and purchase history.
• Technical Data: IP address, browser type, device information, and cookies.
• Usage Data: information about how you interact with our website, preferences, and feedback.

We do not knowingly collect or process personal data from individuals under the age of 16.

2. Purpose of Processing

We process your personal data for the following purposes:

• To provide our digital services and fulfill your orders.
• To manage billing, payments, and financial transactions.
• To communicate with you regarding customer support or inquiries.
• To comply with legal obligations, including tax, accounting, and fraud prevention requirements.
• To improve our website, services, and overall user experience.
• To send promotional communications, where you have provided consent.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Performance of a contract: to deliver the products or services you purchase.
• Legal obligation: to comply with applicable tax, accounting, and regulatory requirements.
• Legitimate interests: to enhance our services, prevent fraud, and maintain website security.
• Consent: when you voluntarily subscribe to marketing communications.

4. Data Retention

We retain personal data only for as long as necessary for the purposes described above:

• Transactional data: retained for up to 6 years for legal and tax compliance.
• Marketing data: retained until you withdraw your consent.
• Account data: retained for as long as your account remains active.

5. Sharing of Data

Your personal data may be shared only in the following circumstances:

• With secure payment providers for transaction processing.
• With trusted technical service providers (such as hosting, analytics, and email service providers) strictly for operating our website and services.
• With public authorities where required by law.

We do not sell, trade, or rent your personal data to third parties.

6. International Transfers

If personal data is transferred outside the European Economic Area (EEA), CLANE ensures that appropriate safeguards are in place, such as the use of EU Standard Contractual Clauses or other legally recognized mechanisms.

7. Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Right of access: Request confirmation and a copy of your personal data.
• Right to rectification: Request correction of inaccurate or incomplete data.
• Right to erasure: Request deletion of your data where legally applicable.
• Right to restriction: Request limitation of data processing.
• Right to data portability: Receive your data in a structured, commonly used format.
• Right to object: Object to certain types of processing, including direct marketing.
• Right to withdraw consent: Withdraw your consent at any time, without affecting prior lawful processing.

To exercise any of these rights, please contact us at support@clane.shop

8. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

9. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and the “Last updated” date will be revised accordingly.