Delivery Policy

Last updated: 23 Feb 2026

At CLANE, all products and services offered are digital only. We do not ship physical goods. Delivery is carried out electronically as described below.

By purchasing from https://clane.shop, you agree to this Delivery Policy.

1. Delivery Method

All orders are delivered digitally via email to the address provided during checkout.

In certain cases, access credentials, download links, or product details may also be displayed directly on-screen immediately after purchase.

2. Delivery Time

  • Instant Delivery: Most digital products and services are delivered immediately after payment confirmation.
  • Custom Orders: For made-to-order or customized digital services, delivery times may vary. Customers will be informed of the estimated delivery timeframe before completing their purchase.

3. Customer Responsibilities

To ensure successful delivery:

  • You must provide a valid and accessible email address at checkout.
  • Please check your spam or junk folder in case our message is filtered incorrectly.

If you do not receive your order within the expected timeframe, please contact us at support@clane.shop.

4. Delivery Issues

Delivery is considered complete once the digital product or service has been sent to the email address provided by the customer.

CLANE is not responsible for:

  • Delays caused by incorrect or invalid email addresses provided at checkout.
  • Issues related to the customer’s email provider, spam filters, or mailbox storage limitations.

If you experience any delivery issues, please contact us and we will make reasonable efforts to assist you in resolving the matter promptly.

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