Terms & Conditions
Last updated: 23 Feb 2026
Welcome to CLANE. By purchasing or using our digital products and services through https://clane.shop, you agree to the following Terms and Conditions. Please read them carefully before placing an order.
1. Services and Products
CLANE provides:
- Digital boost services (including art, gaming, and related digital enhancements).
- Made-to-order digital products tailored to customer specifications.
All products and services are delivered digitally only. No physical goods are shipped.
2. Ordering Process
- Orders must be placed through our official website: https://clane.shop.
- By placing an order, you confirm that all information provided is accurate and complete.
- Once payment is successfully confirmed, we will process your order and deliver the product or service digitally.
3. Pricing and Payment
- All prices displayed on the website include applicable taxes (if any), unless otherwise stated.
- Payment must be made in advance using the available payment methods (e.g., PayPal, Stripe, credit card).
- CLANE reserves the right to modify pricing at any time. However, price changes will not affect orders that have already been confirmed.
4. Delivery of Digital Products
- All digital products and services are delivered electronically.
- Standard delivery is typically instant after payment confirmation, unless the service is custom-made. In such cases, the estimated delivery timeframe will be specified during checkout.
- Customers are responsible for ensuring that accurate contact and account information is provided at the time of purchase.
5. Right of Withdrawal & Refund Policy
5.1 Consumer Rights
Under applicable consumer protection laws, customers generally have a 14-day right of withdrawal for online purchases.
However, digital products and services are exempt from this right once the download, access, or execution has begun, provided that the customer has given prior consent and acknowledgment.
5.2 Customer Acknowledgment
By purchasing from CLANE, you:
- Expressly consent to the immediate delivery of the digital product or service; and
- Acknowledge that you lose your right of withdrawal once delivery or access begins.
5.3 Refunds
Refunds are available only in the following situations:
- The product or service was not delivered.
- The product or service was defective or not as described.
Refund requests must be submitted within 7 days of purchase by contacting support@clane.shop.
6. User Obligations
- Customers must not use CLANE services for unlawful, fraudulent, or abusive purposes.
- Any misuse, abuse, or violation of these Terms may result in suspension or termination of services without refund.
7. Liability
- CLANE is not responsible for technical issues, downtime, or interruptions caused by third-party services beyond our reasonable control.
- CLANE shall not be liable for indirect or consequential damages, including loss of profits, loss of data, or misuse of digital products once delivered.
8. Intellectual Property
All content, digital products, branding, and services offered by CLANE remain the intellectual property of their respective owner.
Customers are granted a personal, non-transferable, non-exclusive, and non-commercial license to use the purchased products or services. Unauthorized reproduction, resale, distribution, or commercial exploitation is strictly prohibited.